Define the product.
They decide what the software is for, what right means and which exceptions matter.
Software continuity · London
20-minute checkYour experts decide what right means. Stonehold keeps the system tested, monitored and safe to change.
No preparation. Bring your IT manager.
YOUR PEOPLE PUT YOUR IP INTO SOFTWARE
Now other people rely on it.AI made building easier. Ownership did not.
The ownership gap
02 / 08Once other people depend on the software, somebody must own its tests, monitoring, changes, incidents and recovery. That job often sits between the people who understand the business and the team that runs the technology estate.
They decide what the software is for, what right means and which exceptions matter.
Identity, devices, networks, cloud accounts and the policies that keep the company connected.
We turn product decisions into controls, then test, monitor, change and recover the technology.
The Stonehold Managed Standard
04 / 08A visible, auditable condition for every system—not a promise that a capable person will remember what to do.When AI is part of the product, ordinary tests are no longer enough. Stonehold adds evaluations, model monitoring and human approval where judgement still matters.
A named business owner and technical owner
A map of code, data, models and dependencies
An explicit record of intended business behaviour
Acceptance tests and AI evaluations where relevant
Monitoring connected to critical outcomes
Controlled releases and rollback procedures
Incident and escalation responsibilities
Current documentation and a usable handover pack
Illustrative scenario — a pricing tool
Nothing appears broken: the application is online, the API responds and a quote is produced. But its 14.2% margin breaches the company's 18% policy. Here is what ordinary monitoring sees, and what Stonehold adds.
Everything appears to be working.
The output is technically valid, but the business has not authorised it.
The commercial owner confirms that quotes below 18% require approval.
Candidate releases must handle representative pricing cases correctly.
The quote is held, routed to the right person and the exception is recorded.
A clear commercial path
05 / 08Find out what you run on, where company knowledge lives and what the smallest sensible response is.
The fee becomes credit if Stonehold takes responsibility within 30 days.
Install the controls required before Stonehold can responsibly operate the system.
Bounded and separately priced only where the Review shows it is needed.
Stonehold becomes the named technical operator while your experts retain product decisions.
From £4,000 per month. Cancel any month.
Designed for scrutiny
06 / 08Product purpose, business policy and risk appetite stay inside your company. Stonehold operates under explicit authority and keeps the arrangement reversible.
Code, data and infrastructure remain in accounts you control.
Your experts approve policy and consequential exceptions.
Stonehold receives only the access required to perform the agreed job.
We define the application and estate boundary with your IT team.
Changes, incidents, controls and operating decisions remain inspectable.
Current documentation makes transfer or retirement a normal operation.

“Great software was being built with AI. Nobody was set up to look after it.”
I started Stonehold so companies could keep their experts in charge of the product while giving the technology a proper, accountable operator.
Ralph Forgeon · FounderSee the output before you buy
07 / 08A worked example of the evidence, decisions and 90-day actions Stonehold gives leadership and IT.
Inside the review
Questions sensible people ask
No. AI made the problem more common, but continuity matters whenever important company knowledge lives in code that too few people understand.
Product purpose, policy and risk appetite stay with you. Stonehold operates the technology under explicit approvals, inside systems you control, with a current handover pack.
Sometimes. The Review defines the actual operating job first, then recommends whether to hire, hand over, retire the system or give Stonehold responsibility.
We decide whether there is a meaningful continuity question. If there is, we scope the £3,500 Review. If there is not, the process ends there.
Start with twenty minutes
08 / 08No preparation. Bring your IT manager. If there is no meaningful continuity risk, we'll tell you.